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Stakeclub Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use Stakeclub Casino. Please read them carefully before registering, depositing funds, playing games or using any other service available through the website.
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1. About these Terms
These Terms & Conditions, together with any rules, notices and information displayed on the Stakeclub Casino website, form the agreement between you and Stakeclub Casino. They apply to your access to the website, your player account, casino games, promotions, payments and related services. By creating an account or using the website, you confirm that you have read, understood and accepted these Terms.
Article contents
If you do not agree with these Terms, you must not register, deposit money, play games or otherwise use the website. We may update these Terms from time to time to reflect changes to our services, legal requirements, technology or operating procedures. The updated version will apply from the date it is published, unless a different effective date is stated. You should review this page regularly.
Some products, games or promotions may have additional terms. Those terms will be shown with the relevant product or offer and form part of these Terms. If there is an inconsistency, the specific terms for the relevant product or promotion will generally apply to that product or promotion.
Eligibility
You must be legally entitled to use online gambling services in the place where you are located. You must also meet the minimum legal gambling age that applies to you. Stakeclub Casino is intended for adults only. We may ask you to confirm your age, identity, location or other eligibility information before allowing access to some or all services.
You are responsible for checking that online gambling is permitted in your location. You must not use the website if doing so would breach a law, regulation, court order or other legal restriction that applies to you. We may restrict or refuse access where we consider it necessary to comply with applicable requirements.
2. Player accounts and verification
To use certain services, you may need to create a player account. You must provide information that is accurate, current and complete, and you must update that information if it changes. You must not register an account using a false name, another person’s information or information that could mislead us about your identity, age, location or source of funds.
Unless we agree otherwise in writing or applicable rules provide for a different arrangement, each player may have only one account. You must not create multiple accounts or allow another person to use your account. Accounts are personal to the registered player and may not be sold, transferred, assigned or used as security.
You are responsible for keeping your login details confidential and for all activity carried out through your account. You must use a strong password, avoid sharing access details and notify us promptly if you believe your account has been accessed without permission. You should also take reasonable steps to secure the device, browser and network used to access the website.
Identity and compliance checks
We may carry out identity, age, location, payment, fraud, anti-money laundering and responsible gambling checks. You may be asked to provide documents or information needed to complete those checks. Information can include proof of identity, proof of address, payment ownership or other relevant records. Any documents must be genuine, current and readable.
If you do not provide requested information, or if information cannot be verified, we may delay or restrict account activity, refuse a transaction, suspend an account or close an account where permitted by law. We may also retain or report information where this is required by legal or regulatory obligations.
Suspension and closure
We may suspend, restrict or close an account if we reasonably believe that you have breached these Terms, provided inaccurate information, acted fraudulently, attempted to misuse a promotion, used an unauthorised payment method, interfered with the website or created a risk to the integrity or security of our services. We may also take action where required for legal, compliance or responsible gambling reasons.
You may ask to close your account at any time. Account closure does not remove obligations that arose before closure. Subject to applicable law, any remaining balance may be dealt with after relevant checks are completed. We may keep records for as long as reasonably necessary to meet legal, security, dispute resolution and operational requirements.
3. Deposits, games and withdrawals
You may only deposit funds using a payment method that belongs to you or that you are authorised to use. You must not use a payment method belonging to another person without proper authorisation. Payment providers may apply their own terms, charges, processing rules and security checks. We are not responsible for matters controlled by a third-party payment provider.
You should only deposit money that you can afford to lose. Gambling should be treated as entertainment and not as a way to earn income, repay debts or solve financial problems. Before depositing, check the payment details shown on the website and make sure that the transaction is intended for your own account.
A deposit may be subject to verification, processing checks or a temporary delay. We may reject, reverse or return a transaction where it appears unauthorised, incomplete, fraudulent, made in error or inconsistent with applicable requirements. We may also limit available payment methods or transaction options without prior notice where this is reasonably necessary.
Playing games
Games are provided for entertainment and are subject to the applicable game rules displayed on the website. Before playing, you should review the instructions, stake information, features and any relevant conditions. Game outcomes are determined by the game system and applicable randomisation or outcome-generation processes. You accept the result recorded by the website, subject to correction of a clear technical or administrative error.
You must not use software, devices, scripts or techniques intended to manipulate a game, bypass security, obtain an unfair advantage or interfere with another player’s experience. You must not exploit an error, bug or vulnerability. If you identify a suspected error, you should stop using the affected feature and notify us through the available support process.
Withdrawals
Withdrawal requests may be subject to account verification, payment checks, responsible gambling controls, fraud prevention and any conditions displayed when the request is made. We may require funds to be returned through an appropriate payment method connected with your account. The available withdrawal options, minimums, maximums and processing arrangements may vary and will be shown where relevant.
You must not use the account for money laundering, payment laundering, fraud or any other unlawful activity. Transactions that appear suspicious may be delayed, rejected, investigated or reported where required. We will not knowingly accept funds obtained through unlawful activity.
4. Promotions, bonuses and responsible gambling
Promotions, bonuses, tournaments and other offers may be available from time to time. Each offer is subject to its own promotional terms, including eligibility, activation requirements, qualifying transactions, game restrictions, expiry rules and any wagering or withdrawal conditions. You should read those terms before accepting or using an offer.
Unless the promotional terms state otherwise, offers are limited to one per person, household, device, payment method or other relevant connection. We may withdraw, amend or refuse an offer where there is a reasonable basis to believe that it has been misused, claimed in error, obtained through multiple accounts or used in a way that conflicts with the promotional terms.
We may cancel promotional benefits or adjust an account where a technical, administrative or obvious pricing error has occurred. We will not represent an offer as available if it is no longer valid. Nothing in promotional material changes your legal rights or removes the requirement to gamble responsibly.
Responsible gambling
Stakeclub Casino supports informed and responsible gambling. Gambling should remain an optional leisure activity, and you should decide in advance how much time and money you are prepared to spend. Never chase losses, gamble to relieve stress or use money intended for essentials, bills or other commitments.
- Set a personal budget before you play and do not exceed it.
- Set time limits and take regular breaks from gambling.
- Do not gamble when affected by alcohol, drugs, strong emotions or financial pressure.
- Keep gambling separate from household, rent, bill and borrowed money.
- Do not try to recover losses by increasing your stakes.
- Use available account controls, time-outs or self-exclusion tools if gambling is becoming difficult to manage.
- Seek independent support if gambling is causing financial, personal, work or emotional problems.
You may request responsible gambling restrictions or account closure through the support options made available on the website. Restrictions may affect your ability to access games, deposit funds, receive marketing or reopen an account. You must not attempt to avoid a restriction by creating another account or using another person’s account.
5. Website use, privacy and general legal terms
Acceptable use
You may use the website only for lawful personal purposes and in accordance with these Terms. You must not copy, modify, distribute, reverse engineer, frame, scrape or commercially exploit the website or its content unless you have permission or the law allows it. You must not introduce malicious code, attempt to gain unauthorised access, overload the website or interfere with its operation.
Website content may include trademarks, designs, text, graphics, software and other material owned by or licensed to Stakeclub Casino. Your use of the website does not transfer any ownership rights to you. You may view and use the content only as permitted by these Terms.
Availability and errors
We aim to keep the website and games available, accurate and secure, but uninterrupted access cannot be guaranteed. Services may be unavailable or limited because of maintenance, updates, technical faults, communications issues, security events or circumstances outside our reasonable control. We may change, suspend or remove a feature where reasonably necessary.
If a technical or administrative error affects a transaction, game, balance or promotion, we may take reasonable steps to correct the error. This may include cancelling an affected transaction, correcting a balance or restoring the position that would have applied without the error, subject to applicable law.
Privacy and communications
Personal information is handled in accordance with the Stakeclub Casino Privacy Policy and applicable privacy requirements. By using the website, you acknowledge that information may be collected, used, stored and disclosed for account administration, payments, verification, security, customer support, responsible gambling and legal compliance purposes as described in that policy.
We may send service messages about your account, transactions, security, changes to these Terms and other necessary operational matters. Marketing communications will be managed in accordance with applicable requirements and any preferences or controls available to you.
Liability and applicable law
Nothing in these Terms excludes, restricts or modifies a right, guarantee, condition or remedy that cannot lawfully be excluded, restricted or modified under Australian consumer law or another applicable law. Subject to those rights, you use the website at your own risk, and we are not responsible for loss caused by your breach of these Terms, misuse of the website, unauthorised access resulting from your failure to protect account details, or events outside our reasonable control.
These Terms are intended to operate in accordance with the laws and legal requirements that apply to the relevant service and your use of the website. Any dispute should first be raised through the available support process so that it can be reviewed and resolved where possible. If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
If you have a question about these Terms, your account or a transaction, please use the support options displayed on the Stakeclub Casino website. The version of these Terms published on the website is the current version unless another version is expressly stated to apply.
